Operational Support Services:
Operational Support Services focus on managing ongoing operations of IT and Business Processes in a efficient and cost effective manner. Our operations are SLA driven with focus on constant productivity and quality improvements leveraging industry best practices and over 5 years of experience in this space.
Mindteck’s 24x7 Operations Support Center is located in Bangalore and is equipped with world class IT and Network Infrastructure to support 24x7 Global Operations.
We help clients maximize returns from SAP investments. Mindteck’s SAP Support services are focused on providing production support (functional and technical), maintenance and enhancements and ongoing testing of SAP setup. The core services comprise of:
Mindteck has a proven track record of supporting a variety of clients for the past over 5 years in the SAP support area. Our methodologies are based on CMMi Level 5 and ITIL practices refined over a period of time to suit our client needs.
Mindteck provides outsourcing services for medium to high complex insurance transaction services for improving the effectiveness and efficiency of underwriting and related business process. Mindteck’s Property & Casualty and Life Insurance service solution enables commercial lines carriers to revamp new business processes and leverage technology.
- Upto 35% reduction in monthly operating costs
- Recovery of initial investment in ramp-up and transition within a quarter
- SLA driven production and quality adherence resulting in reduced operational risk
- Ability to ramp team up and down based on process volumes
- Once setup on-boarding of new processes at a fraction of initial ramp up costs
Infrastructure Support Services
Mindteck offers focused solutions in infrastructure support services for geographically distributed IT infrastructures/resources. The business-centered solutions based on the latest technologies help enterprises optimize their IT infrastructure to enhance Return on Investment. Mindteck’s industry-leading portfolio of infrastructure operations management services guarantees high reliability, 24x7x365 availability and optimum scalability. Our datacenter transformation services can help organizations reduce hardware costs, operational costs, and TCO by over 50 percent.
Our domain expertise spans a diverse set of tools and technologies to achieve operational excellence.